Privacy Policy

1. Introduction

At Bairawe Amazon Tours, we are committed to protecting the privacy of our users and clients. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when using our services and visiting our website. By accessing and using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information necessary to offer our services and enhance your experience. This may include:

• Identification Data: Full name, date of birth, nationality, passport or identification document number.
• Contact Data: Email address, phone number, mailing address.
• Payment Data: Credit/debit card information or bank transfer details (processed securely by third parties; we do not store full card data).
• Limited Health Information: Relevant details about allergies or pre-existing medical conditions that may affect your participation in tours, with your explicit consent.

We may also collect non-personal information such as website usage data (pages visited, time on site) through cookies and analytical tools to improve our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process your bookings and payments.
• To organize and operate tours, including logistics and safety.
• To communicate with you regarding your bookings, inquiries, or any changes to services.
• To improve our services and user experience on our website.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share your information when strictly necessary for the provision of our services (e.g., with accommodation providers, local guides, or authorities when legally required) and always under appropriate confidentiality agreements or relevant legal obligations.

5. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use encryption for the transmission of sensitive data and store information on secure servers. However, no internet data transmission or storage system is 100% secure; therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

You have rights regarding your personal information. You can exercise the following rights:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request the correction of any incomplete or inaccurate information.
• Erasure: Request the deletion of your personal information, under certain conditions.
• Objection or Restriction: Object to the processing of your information or request its restriction.

7. Cookies and Similar Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, some website features may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party site before providing them with personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this page to stay informed about how we protect your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us:

• Email: amazonasbairawe@gmail.com
• Phone: +34 649 85 20 44