Terms of Service

1. Introduction

Welcome to Bairawe Amazon Tours, your gateway to the unparalleled beauty of the Peruvian Amazon. We are an ecotourism company dedicated to offering authentic and sustainable experiences, including guided jungle tours, thrilling river excursions, and enriching visits to indigenous communities. This document establishes the legal terms and conditions governing the use of our services and your relationship with Bairawe Amazon Tours.

2. Acceptance of Terms

By booking, participating in, or using any of the services offered by Bairawe Amazon Tours, you acknowledge and agree that you have read, understood, and fully accepted these Terms and Conditions. It is your responsibility to carefully read this document before making any reservation. Participation in our tours is subject to the applicable minimum age and compliance with all safety regulations.

3. Services Offered

Bairawe Amazon Tours offers a variety of tourism services designed to immerse you in the Amazon. These include, but are not limited to:

• Guided treks along natural trails.
• River excursions in safe boats.
• Cultural visits to local indigenous communities.
• Wildlife and flora observation activities.
• Accommodation and specific food services as per the contracted package.

Please note that due to the unpredictable nature of the Amazonian environment, some services or itineraries may be subject to change without prior notice due to adverse weather conditions, safety concerns, natural events, or unforeseen circumstances.

4. Booking and Payment Conditions

The booking process is carried out through our website or by direct contact. A deposit is required to confirm the reservation, and the final payment must be made before the tour start date. We accept payments via [mention payment methods: e.g., credit/debit cards, bank transfers]. Our cancellation policy allows for [specify cancellation policy: e.g., full refund with X days' notice, partial refund, no refund]. In case of a no-show or cancellation by the tour operator due to force majeure, specific policies detailed at the time of booking will apply.

5. Assumed Risks and Disclaimer

You acknowledge and understand that tourism activities in the Amazon jungle involve inherent risks, including, but not limited to, encounters with wild animals, extreme weather conditions, risks associated with river navigation, vector-borne diseases, and the remoteness of advanced medical services. By participating in our tours, you do so at your own risk. You will be asked to sign a waiver before the start of any activity, releasing Bairawe Amazon Tours and its staff from any liability for injuries, losses, damages, or inconveniences that may arise.

6. Client Responsibilities

To ensure a safe and respectful experience, clients agree to:

• Respect the flora, fauna, and natural environment of the Amazon, as well as the traditions and culture of the indigenous communities visited.
• Strictly follow the instructions and recommendations of Bairawe Amazon Tours guides and staff at all times.
• Refrain from consuming illicit drugs or excessive alcohol during tours and activities.
• Bring appropriate personal equipment as instructed prior to the tour (clothing, footwear, repellent, etc.).

7. Security Policies

The safety of our clients is our top priority. We implement rigorous safety measures during all our tours. Our guides are highly trained in first aid and emergency protocols. Participants will be instructed on safety rules at the beginning of each activity, and it is imperative to follow these instructions to ensure the protection of all group members.

8. Data Privacy

Bairawe Amazon Tours is committed to protecting your privacy. We collect and store personal data such as your name, contact information, and passport details solely for booking, security, and logistical purposes related to your tour. We commit not to share your personal information with third parties without your explicit consent, except when required by law or strictly necessary for the provision of contracted services (e.g., sharing passenger lists with local authorities, accommodation providers).

9. Intellectual Property

All content present on our website, including texts, graphics, logos, images, photographs, promotional material, and software, is the exclusive property of Bairawe Amazon Tours or its licensors and is protected by intellectual property laws. Any copying, reproduction, distribution, modification, or unauthorized use of such material is strictly prohibited without the express written consent of Bairawe Amazon Tours.

10. Jurisdiction and Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Peru. Any dispute, controversy, or claim arising out of or in connection with these terms or the provision of our services shall be submitted to the exclusive jurisdiction of the courts of Iquitos, Peru.

11. Contact Information

For any queries, doubts, clarifications, or legal claims related to these Terms and Conditions or our services, please do not hesitate to contact us through the following means:

• Email: amazonasbairawe@gmail.com
• Phone: +34 649 85 20 44 (main contact number)
• Social Media: in the links page